Our experts observe, interview, and record between five to seven actual users, as they perform real tasks using your application, web site, or prototype. These tests can be conducted at your site using our unique mobile lab solution, or at our state-of-the-art Northern California Usability Lab. We capture video, including each user's facial expressions and comments, using a direct feed from the monitor. The process allows your developers to see real users working with your product or prototype. Your team members may observe the tests live or view the digital video highlights included in our Usability Testing Report.
view sample report

Our Usability Testing Report is an HTML deliverable that:

• Identifies usability challenges encountered by users
• Illustrates challenges using video highlights from the tests that are linked directly to the report
• Ranks challenges according to their severity
• Provides informed design solutions

Classic System Solutions can also help you identify and recruit test participants, design a test plan, and create prototypes for testing.

Classic System Solutions gives you two state-of-the-art approaches for testing the usability of your project with real users: our cutting-edge
Northern California Usability Lab and our incredible Mobile Lab.

Interested in learning more? Call us today, toll-free in USA at 888-GUI-CSSI (888-484-2774) or see our contact information.

Our new Usability Lab in the heart of Northern California's technology corridor is just a short trip from Sacramento, San Francisco, or the South Bay.

This State-of the-Art facility includes:

• 3 digital video cameras with integrated pan, tilt and zoom
• Omni directional XLR microphones
• One way mirrors between the user room and the observation and control rooms
• Three channels of video output including SVGA and NTSC
• An on-duty receptionist for meeting and greeting test participants
• A comfortable conference room with a live video feed for overflow observers

Our Mobile Lab allows us to conduct usability tests on your site or in your users' actual working environment. This revolutionary system includes all of the benefits of a traditional lab such as:

• Sophisticated logging
• Digital sound and video capture of test participants and their computer desktops
• Remote hookups that let your team observe tests while they are in progress.

Interested in learning more? Call us today, toll-free in USA at 888-GUI-CSSI (888-484-2774) or see our contact information.